Question
Which of the following should occur when implementing an IT infrastructure change that takes risks into consideration?
- A. Approving the change request
- B. Developing a rollback plan Correct
- C. Gathering necessary resources
- D. Defining requirements
Explanation
A rollback (backout) plan is the risk mitigation for an IT infrastructure change: if the change fails or causes problems, it lets the team restore the previous working state quickly. Approving the change request, gathering resources and defining requirements are normal parts of the change process, but none of them addresses what happens if the change goes wrong.
