Question
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You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
✑ 0 - 17
✑ 18 - 25
✑ 26 - 35
✑ 36 - 55
✑ 55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
Does the solution meet the goal?
- A. Yes Correct
- B. No
Explanation
The solution of creating a custom Age group entity with synonyms for each age within the corresponding groups and using it in the question does meet the goal of determining the correct age group. Although not optimal, this method can effectively categorize customers into predefined age groups based on their input.
