Question
A company plans to implement chatbots by using Power Virtual Agents.
The company has the following requirements for the bots:
• Users in the accounting department must be able to create a bot for frequently asked questions.
• The support desk users must be able to use the bot.
The users must not be able to change environment parameters in the Microsoft Power Platform environment.
You need to configure the permissions for the bots.
Which actions should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation
Users can create a bot.: Assign users to a security role. — Creating a Power Virtual Agents bot requires the maker-level privileges that come from a Dataverse security role in the target environment, such as Environment Maker; assigning accounting-department users that role lets them build bots without granting environment-level control. Assigning the System Administrator role would work technically but violates the requirement that users must not be able to change environment parameters, since administrators can modify environment settings.
Support desk users can use the bot.: Share the bot with a security group. — Power Virtual Agents bots are shared for use by adding users or an Azure AD security group as bot users, which grants chat access only and no authoring or environment rights. Assigning the support desk users Maker permissions instead would let them create and edit bots, which is more access than "use the bot" requires.
