Microsoft

MB-230 practice question 2

Microsoft Dynamics 365 Customer Service Functional Consultant · free question 2 of 20

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. You are configuring a business process flow for a case entity. All cases must be flagged for review. You need to complete configuration of the business process flow. Solution: For a new action named Ready for review, disable the As a business process flow action step option. Does the solution meet the goal?
  • A. Yes
  • B. No Correct

Explanation

An action can be added to a business process flow as an Action Step only if its As a Business Process Flow action step option is selected. Turning that option off means the Ready for review action cannot be put on the case business process flow, so users cannot run it on demand to flag cases for review.

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