Microsoft

MB-230 practice question 3

Microsoft Dynamics 365 Customer Service Functional Consultant · free question 3 of 20

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. You are configuring a business process flow for a case entity. All cases must be flagged for review. You need to complete configuration of the business process flow. Solution: Create an action that generates a task record that is assigned to the case reviewer and appends the text Ready for review to the case topic. Does the solution meet the goal?
  • A. Yes Correct
  • B. No

Explanation

This is the documented Action Step pattern: an action on the same table as the business process flow creates a task assigned to the reviewer and appends Ready for review to the topic. Once the action is enabled as a business process flow action step and added to the flow, users can run it on demand with Execute, so every case gets flagged for review.

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