Question
You run a saved prompt and receive the following response: "You asked for a summary of File.docx. However, the file appears to be either empty, corrupted, or in a format that I cannot process."
What is a possible cause of the response?
- A. You did NOT schedule the prompt to run.
- B. You ran the prompt from a web app instead of a desktop app.
- C. You used the wrong agent to run the prompt.
- D. You do NOT have access to the file. Correct
Explanation
Copilot only surfaces organizational data that you have at least view permission for, so a saved prompt that references a file you cannot open has no content to summarize. Copilot then reports that it cannot process the file. A saved prompt does not need a schedule to run, and running it from a web app rather than a desktop app does not change whether the file can be read. The choice of agent would not make a Word file look empty or corrupted.
