Question
You have a classic workflow. The workflow updates a custom column on a record when an account record is created.
The workflow must update the custom column based on the following conditions:
• Update the custom column value using the Account Number.
• If the Account Number column is blank, update the custom column value using the Ticker Symbol.
• If the Ticker Symbol column is blank, update the custom column value to N/A.
You need to configure the custom column value by using the update record step.
What should you do?
- A. Add a formula that evaluates the two column values and uses the first populated value or else the default value.
- B. Add an expression that evaluates the two column values and uses the first populated value or else the default value.
- C. Add the two columns with the default value by using the Forms Assistant. Correct
- D. Add check conditions to determine if the two columns contain data.
Explanation
In the Update Record step, select Set Properties and use the Form Assistant on the custom column. Add Account Number as the first dynamic value and Ticker Symbol as the second, in that order, then enter N/A as the default value. The workflow uses the first column that has data, and uses the default value when none of them do, so one update step meets all three conditions. Classic workflows do not support formulas or expressions for column values (A, B). Check conditions (D) would need separate branches and update steps, so they do not meet the requirement to set the value in the update record step.
