Question
You are creating a Power Virtual Agents chatbot that uses multiple topics.
Each user interaction can reference more than one topic.
You need to be able to capture a value in an initial topic and use it in subsequent topics.
Which type of variable should you create?
- A. Context
- B. Bot Correct
- C. Topic
Explanation
The 'Bot' variable type in Power Virtual Agents is global, meaning it can be accessed and used across all topics within the chatbot. This makes it suitable for capturing a value in an initial topic and using it in subsequent topics.