Question
You are a system administrator for a company with locations in Mexico, United States, and France. The company has both fulltime employees and contractors in all regions. Fulltime employees use a mobile app. The company has two security groups: fulltime employees and contractors.
The company requests a chatbot in Microsoft Teams to answer employee benefit questions. The chatbot must meet the following requirements:
• It must be in the local language.
• Only fulltime employees may access the chatbot.
You need to configure the chatbot.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation
Chatbot in local language: Create one chatbot that manages all three languages. — A Copilot Studio (formerly Power Virtual Agents) agent can be configured as a multilingual agent with a primary language and secondary languages, so the benefit topics are authored once and the agent answers in English, Spanish, or French based on the user's language. Three separate chatbots would triple the authoring and maintenance of identical benefit content, and Teams channels have no language setting that changes the language the bot itself responds in.
Employee access: Publish the chatbot in Teams. — The company asked for the chatbot in Microsoft Teams, so it must be published to the Teams channel; when it is made available in Teams its availability can be limited to the fulltime employees security group, so contractors cannot use it. Sharing the chatbot on its own does not deliver it in Teams, the mobile app channel would put the bot in the company's mobile app rather than in Teams, and AppSource is a public marketplace for distributing apps to other organizations, which is the opposite of restricting access to internal fulltime employees.
