Question
You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the quote to thank the customer.
You need to determine if you can revise the template.
Which Word template change can you make?
- A. Add the Discount field conditionally.
- B. Format the table to have alternating color rows.
- C. Format the Created On field to a long date format.
- D. Add the address of the customer. Correct
Explanation
The Dynamics Sales out-of-the-box functionality allows adding fields to the Word template that are not originally present. Since the customer address field is necessary for a personalized thank-you letter and was not initially included, it can be added.
