Question
You work as a Systems Administrator for your company. The company has a main office in New York and 20 branch offices in North America. Some of the branch offices are in locations with low bandwidth Internet connectivity.
The company has a Microsoft 365 subscription. All users in the company have a Microsoft 365 E3 license.
All users in the main office use Microsoft Teams for collaboration.
You want to roll out Microsoft Teams to all branch office users. However, you are concerned about the branch offices' Internet connectivity.
You plan to test Microsoft Teams call quality with test users in the branch offices.
Which of the following tools should you use to view the packet loss during Microsoft Teams calls to the branch offices?
- A. Microsoft Teams usage report
- B. Microsoft Teams Call Quality Dashboard Correct
- C. Microsoft Teams device usage report
- D. Microsoft Network Testing Companion
Explanation
Call Quality Dashboard reports call and meeting quality across the organization, including network metrics such as packet loss, jitter and round-trip time, and with building data uploaded it can break results down by office. The Teams usage and device usage reports show activity and client types, not network quality. The Network Testing Companion runs synthetic tests from one machine before a rollout, not measurements from real Teams calls.
