Question
Which of the following documents would be useful when trying to restore IT infrastructure operations after a non-planned interruption?
- A. Service-level agreement
- B. Disaster recovery plan Correct
- C. Business impact analysis
- D. Business continuity plan
Explanation
A disaster recovery plan is the written set of procedures for recovering IT systems and infrastructure after a major unplanned outage such as a hardware failure or facility loss. A business continuity plan is broader, covering how the whole business keeps operating, not the technical restoration of IT operations. A business impact analysis identifies critical functions and recovery objectives before an event, and a service-level agreement only defines the service commitments.
