Question
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?
- A. VPN
- B. VNC Correct
- C. SSH
- D. RDP
Explanation
VNC uses the platform-independent RFB protocol, which works at the framebuffer level on X11, Windows and macOS, and can share the user's existing graphical session so the technician sees and controls what the user sees. SSH gives a command-line session, not a view of the user's desktop. RDP is Windows-centric and normally opens a separate session rather than shadowing a Linux user's display. A VPN only provides a network tunnel, not remote control.
