Question
A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. Which of the following should the technician do first?
- A. Implement the change.
- B. Approve the change.
- C. Propose the change. Correct
- D. Schedule the change.
Explanation
In change management the process starts with a request or proposal describing the change, its purpose and scope. The change board then reviews and approves it, after which it is scheduled and implemented. A technician cannot approve, schedule or implement a change that has not yet been proposed.