Question
A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?
- A. Disabling the GPS
- B. Enabling data roaming Correct
- C. Configuring 4G usage only
- D. Connecting using a hotspot
Explanation
Calls work over the cellular voice service, but email needs mobile data, and most phones turn off cellular data automatically when they are outside the home carrier's network. Enabling data roaming lets the phone use the foreign carrier's data network so email can sync. Disabling GPS has no effect on data, forcing 4G only does not help if data is blocked while roaming, and a hotspot is a way to share a connection rather than the fix for the phone's missing data.
