Question
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You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using a sign-in name based on her current name (Rice).
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Change Elisabeth's username in the user record for the app.
Does the solution meet the goal?
- A. Yes
- B. No Correct
Explanation
The user record in a model-driven app (Dataverse) is synchronized from Microsoft Entra ID, and the username field is not edited in the app. Changing it there does not change the sign-in name. The sign-in name (user principal name) must be changed in the Microsoft 365 admin center or Microsoft Entra ID; the change then synchronizes to the existing Dataverse user record, so the application history is kept.
