Question
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You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using a sign-in name based on her current name (Rice).
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: From Dynamics 365 Settings, select Email Configuration. In the active mailbox for the user, update the name.
Does the solution meet the goal?
- A. Yes
- B. No Correct
Explanation
Updating the name in Dynamics 365 Email Configuration does not change the user's sign-in name. To update the sign-in name without losing application history, one should modify the user profile directly within Microsoft 365 or Azure Active Directory.
