Question
A company plans to use Power Automate to increase employee efficiency.
You need to recommend the types of flows that the company should use.
Which flow type should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation
For repetitive actions in an existing application that has no API, use a desktop flow. Desktop flows use robotic process automation to work through the application's user interface, clicking and typing as a person would, so no connector or API is needed. Cloud flows such as automated flows work through connectors and cannot drive an application's UI on their own. A business process flow only guides users through the stages of a Dataverse record.
To send an email to a contact on their birthday, use a scheduled flow. A birthday is a date, not an event, so the flow runs on a recurrence (for example, daily), finds the contacts whose birthday is today and sends the email. An automated flow needs a triggering event such as a record being created or changed, and an instant flow needs someone to start it manually.
