Question
A company is using a model-driven app in a production environment.
You must set up server-side synchronization for all users to connect with the company’s Exchange Online instance.
You need to determine the locations to use to complete the configuration.
Where should you navigate to? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation
Set up the server profile.: Microsoft Power Platform admin center — Email server profiles for server-side synchronization are created and managed per environment under Settings > Email > Server Profiles in the Power Platform admin center, where you choose the Exchange Online profile and its authentication method. The Exchange admin center configures Exchange itself and has no knowledge of Dataverse server profiles, and the maker portal solution area is for building apps and components, not tenant/environment email infrastructure.
Set default processing.: System settings — The Email tab of System Settings (Settings > Email > Email Settings in the admin center) is where you set the environment-wide defaults for how incoming email, outgoing email, and appointments/contacts/tasks are processed, and it is these defaults that new mailboxes inherit. Personalization settings only change options for the individual signed-in user, so they cannot set the default synchronization method for all users.
Approve email.: User mailbox in Dataverse — Before a mailbox can synchronize, a Dataverse administrator must open the mailbox record (Settings > Email > Mailboxes) and choose Approve Email, which is the security check that confirms the mailbox is allowed to send and receive through server-side sync. Exchange admin center cannot perform this approval because the approval flag lives on the Dataverse mailbox record.
Test and enable mailboxes.: User mailbox in Dataverse — Once approved, you select the mailbox records in Dataverse and choose Test & Enable Mailbox, which runs incoming/outgoing/ACT tests against Exchange and writes the results back to the mailbox record's alerts. This action exists only on the Dataverse mailbox entity, not in the Exchange admin center.
