Question
You work as a Microsoft 365 Administrator for your company. All users have Microsoft 365 licenses.
Users frequently collaborate by using private chats in Microsoft Teams.
You need to ensure that a single user is unable to permanently delete private chats.
Which of the following should you configure?
- A. The user's Microsoft 365 license options in the Microsoft 365 Admin Center.
- B. A meeting policy in Microsoft Teams.
- C. A litigation hold on the user's mailbox. Correct
- D. A Sensitivity Label in the Security & Compliance Admin Center.
Explanation
Messages in Teams 1:1 and group chats are kept for compliance in the Exchange Online mailboxes of the chat participants. Placing a litigation hold on the user's mailbox preserves that content, so even if the user deletes chats, the items are retained and remain discoverable. Meeting policies control meeting features, not retention, and license options or sensitivity labels do not preserve deleted chat content.
