Question
You are setting up and testing a workflow with approval hierarchy in Dynamics 365 Business Central.
In Approval User Setup, you configure the following users:
| User | Approval limit | Comments |
| --- | --- | --- |
| User1 | $500 | |
| User2 | $1,000 | |
| User3 | $5,000 | |
| User4 | | User4 is configured as a direct approver for User1. |
You create and enable an approval workflow. You configure the workflow to use the approver limit type Approver Chain.
To test the workflow, User1 creates a purchase order for $1,100 and runs the Send Approval Request function.
You need to identify the actions that occur when the workflow runs.
Which set of actions occurs?
- A. User4 will receive an approval request. Once approved, the purchase order is released. Correct
- B. User3 receives an approval request. Once User3 approves the request, the purchase order is released.
- C. User2 will receive an approval request. Once User2 approves the request, User3 will receive an approval request. Once User2 and User3 approve the request, the purchase order is released.
- D. User1 will receive an approval request. Once User1 approves the request, User2 must approve the request. Once User2 approves the request, User3 must approve the request. Once User3 approves the request, the purchase order is released.
- E. User3 will receive an approval request. Once User3 approves the request, the request is routed to User4 for approval. Once User4 approves the request, the purchase order is released.
Explanation
With the Approver Chain limit type, approval request entries are created for all of the requester's approvers, following the Approver ID set in Approval User Setup, up to and including the first qualified approver. User1's approver is User4, so the request goes to User4. User4 has no approver above them in the setup, so User4 is the final approver, and once User4 approves, the purchase order is released. Options B, C and E route the request to User2 or User3 based on amount limits alone, but the chain follows the Approver ID hierarchy, and neither User2 nor User3 is in User1's approver chain. Option D is wrong because the requester never approves their own request.
