Question
An instructor is leading a virtual class when several learners start having significant bandwidth issues that cause them to drop out of the live session. Which of the following represents the BEST solution to the problem?
- A. Inform the learners that most of the same material will be covered in the next class session.
- B. Have the learners watch a recorded session of the class. Correct
- C. Request that those learners with bandwidth issues be moved to an in-person live class.
- D. Cancel the current session and schedule a make-up class.
Explanation
A recording of the session lets the affected learners receive exactly the same content at a time and connection quality that works for them, without disrupting the rest of the class. Telling them the material will be repeated later (A) is not guaranteed, moving them to an in-person class (C) may not be possible, and cancelling the session (D) penalizes learners who are connected fine.
